Gift Card FAQ
Visit any Tavistock Restaurant location or purchase online by clicking here.
Gift Cards and eGift Cards can be used at any participating Tavistock Restaurant location.
Please view our terms & conditions page here.
To check your Gift Card or eGift Card balance, please enter your card number here, email us at customerservice@tavistockrestaurants.com, or call (800) 424-2753.
No, you cannot add funds to a previously purchased Gift Card or eGift Card.
No, Gift Cards or eGift Cards are not redeemable for cash unless otherwise required by law.
No, Tavistock Restaurant Collection Gift Cards and eGift Cards do not expire.
Your Gift Card or eGift Card may be used toward the purchase of food, beverage, tax and gratuity at all participating Tavistock Restaurant Collection locations.
No, your Gift Card or eGift Card may not be refunded unless the Gift Card or eGift Card is presented with the original receipt within fifteen (15) days of purchase.
No, Tavistock Restaurant Collection is not responsible for Gift Cards or eGift Cards that are lost, stolen, destroyed, or used without your permission.
Please email us at customerservice@tavistockrestaurants.com or call (800) 424-2753.
No, we currently only mail Gift Cards within the continental United States and Canada. We recommend using the eGift Card option for recipients with mailing addresses outside of the U.S. and Canada.
No, you must have a U.S. billing address to submit an order for an eGift Card.
Yes. Back Bay Restaurant Group Gift Cards can be used at all participating Tavistock Restaurant Collection locations.
No, unfortunately we cannot accept Bonus Cards after they expire.